Job Listing: Technical Support Engineer

Location: Brackenhurst, Alberton

About Us: Digital ID Technologies is a leading provider of ID card printer brands and corresponding software solutions. We operate in both South Africa and the USA, requiring flexibility and technical proficiency to cater to our diverse clientele.

Position: Technical Support Engineer

Responsibilities:

• Conduct repairs on all ID card printer brands supplied by Digital ID Technologies.
• Provide support for each brand’s corresponding software solutions.
• Offer telephonic, email, and Remote Desktop support to customers.
• Perform on-site demos, installations, and training sessions as required.

Requirements:

• Experience with Microsoft Windows 7, 8, 10, and 11.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.)
• Excellent communication skills.
• Strong time management skills with a willingness to be flexible.
• Valid South African driver’s license.
• Ability to learn quickly.

Preferred Experience:

• Background in IT support.
• Design skills in Photoshop, Illustrator, or similar software.

Training: No prior experience with our product range is needed but would be benifical. Training will be provided on each brand.

Salary: R10,000

Application Process:  If you meet the above requirements and are excited to join our dynamic team, please upload your CV. Only candidates with the necessary experience will be considered.

Join Digital ID Technologies and become part of a team dedicated to providing top-notch technical support to our valued customers.

About Us: Digital ID Technologies is a leading provider of innovative solutions in the ID card printing industry. Our cutting-edge technologies empower organizations to create secure and professional identification cards tailored to their specific needs. We are committed to delivering exceptional products and services that exceed customer expectations.

Job Description: We are seeking a dynamic and experienced Sales Representative to join our team. The ideal candidate will have a proven track record in sales, preferably within the ID card printer industry. As a Sales Representative, you will be responsible for both internal and external sales activities, driving business growth by identifying new opportunities and fostering relationships with clients. This role requires a strong team player with excellent communication skills and the ability to thrive in a fast-paced environment.

Responsibilities:

• Conduct market research to identify potential customers and new business opportunities.
• Develop and maintain relationships with key stakeholders, including universities, security organizations, and government departments.
• Collaborate with the sales team to create and implement effective sales strategies.
• Deliver presentations and product demonstrations to prospective clients.
• Prepare and negotiate contracts, proposals, and quotations.
• Meet and exceed sales targets and objectives.
• Provide exceptional customer service and support throughout the sales process.
• Maintain accurate records of sales activities and customer interactions.
• Stay up-to-date with industry trends and developments.

Requirements:

• Prior experience in sales, preferably in the ID card printer industry.
• Strong understanding of sales principles and techniques.
• Proven track record of achieving sales targets and driving business growth.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team.
• Valid driver’s license.
• Administrative proficiency.
• Willingness to travel as needed.

Salary: Negotiable (Depending on Experience)

If you are passionate about sales and have the experience and drive to succeed in a dynamic industry, we want to hear from you. Join us at Digital ID Technologies and help us shape the future of identification solutions. Apply now by submitting your resume and cover letter. We look forward to welcoming you to our team!